About Us
Leading IT Support
in Manhattan
KJ Technology is dedicated to bringing you personalized, comprehensive IT support that inspires comfort and trust, enabling you to devote your energies exclusively to achieving your business goals. We make it a priority to understand and cater to your unique goals and needs. Some of our core IT solutions and services include:
- High-level IT Planning
- Cybersecurity services
- Business continuity solutions
- Strategic cloud migrations
- Compliance
- Information protection
- Cloud computing services
- IT infrastructure
- Onsite IT support
- 24/7 helpdesk and training
Since 1998, KJ clients continue to cite trust as the primary reason why they do business with us. We are committed to building lasting relationships and earning your trust by being reliable, transparent and accountable. This is the true value of IT support.
Our Core Values:
We Lead by Example
Transparency
We hold ourselves to the highest standards of accountability. We don’t hide behind fancy jargon or technospeak; we give you complete insight into every service and solution we provide.
Candor
As a strategic business partner, not an employee, we have a platform to deliver unbiased IT support and advice. We won’t simply tell you what you want to hear because it might not be in your best interest.
Curiosity
Everything we do begins with a question. Our entire corporate culture is built around an intense curiosity to learn, dream and innovate, which ultimately enables us to provide value for each of our clients.
Purposeful
We don’t implement technology for the sake of technology. We provide IT support and solutions that address actual needs. Period.
Our IT Support Team Goes
Above & Beyond For You
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Adam Cohen
Principal
Growing up, my family owned an employee time clock company with offices throughout the northeast. At the rise of the PC age, they were at the forefront in automating the industry and embracing the digital transition. Although I was more interested in the business side than the technology, I feel fortunate that the business centered on technology or I may have ended up in a far less rewarding career.
As a teenager, I worked for the company during summers until I went to college to pursue an education in business. Upon completing my degree in management at Boston University, I returned to work at the family business and focused on marketing, sales and service with an emphasis on team building. I continued to work there for eight years before transitioning to a multi-national, publicly traded company called Kronos.
Kronos is world-renowned for customer service excellence, innovation and is often cited on the ‘best places to work’ lists. I gained invaluable experience at Kronos that would one day help shape my own firm. I also had the opportunity to work with remarkable clients such as JetBlue, Estee Lauder, Scholastic, Unilever, Arrow Electronics and New York State Courts. One of my most memorable highlights with Kronos was the morning I joined the CEO, CFO and management team in opening the market at NASDAQ.
After four years with Kronos, my entrepreneurial passion for business management, coupled with a desire to make a larger impact on a smaller team, led me to join Mordy and Jon at KJ in 2004
While improving businesses and cultivating high-performing teams were something I was always passionate about, I have developed an even greater love for what I do over the past 13 years. This team is my own and we are an extension of our clients’ teams; their successes are our shared success. I plan to continue growing our firm and those of our clients for many years to come.
Beyond the office walls, I love hanging out with my wife and kids, baking (and mostly eating) dark and crunchy cookies, skiing and giving back to the community.
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Mordy Hackel
Founder & Principal
I’ve always loved science and technology. One of my earliest memories is visiting a computer lab at a world-renowned science research facility, where I was mesmerized by the endless blinking of green- and amber-screened terminals.
As I grew older, I also became fascinated by business and entrepreneurship. At Yeshiva University, I studied economics, learned about forces of business, banking and finance, worked on a $250,000 10-day book sale and developed lasting relationships.
After graduation, I started a professional career on Wall Street. While working in the securities industry, I acquired the FINRA Series 7 and NY State Series 63 professional certifications. This securities industry knowledge still proves helpful, especially when working with regulatory compliance clients.
I left Wall Street, to join a startup specializing in game design. I was to develop a digital strategy for Windows just as it was emerging as the dominant computing platform. Sadly the business closed, though in the process I learned many valuable lessons.
My next opportunity was as an IT consultant at TELAS Computer Systems. Providing IT support to Sony Music, Universal Music & Pictures and Citibank provided excellent learning opportunities. While working with the NBA, my team worked closely with NBA management to redesign their IT customer support experience.
Around that time, I became General Manager at TELAS. In that position, I hired Jon, a fortuitous move in hindsight, since he would later become my business partner.
The entrepreneurship bug struck again in 1998, and so KJ became a reality. Over the last 19 years, we’ve grown personally and professionally.
We’ve developed a dynamic cybersecurity practice with an expertise in the relationship between technology and compliance. Most recently, we’ve designed and implemented infrastructure solutions for blockchain and digital currency companies.
It is our core belief that we are a customer service company first and that our equally relentless pursuit of adding value continues to distinguish our firm in the industry.
When I’m not at KJ, I enjoy spending time with my family, reading, studying classic Japanese Karate and watching the NY Football Giants.
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Jon Cohen
Founder & Principal
My fascination with technology began in high school. I remember working on early Windows operating systems and exploring what computers could do. When I left for college, I set my sights on studying IT, even working in the field over the summers.
I attended Boston University, initially as an Engineering major. During a lecture in my Management Information Systems(MIS) class, my professor said something that has stuck with me to this day: There’s no shortage of bright people working in technology and plenty of talented people working in management. If you aspire to set yourself apart in the technology field, you must not only master the technology but bridge the gap and serve the people while focusing on the business drivers as well. This was a transformative moment for me. As I looked around the room, I could see that this resonated with me more than the other MIS students. I completed my studies with a degree in management and a concentration in finance.
Fresh out of college, I started looking for a job with an IT slant, which is when I ran into Mordy. He was a manager at an IT consulting firm at the time and quickly recognized how my approach differed from the others. He offered me a job and ultimately took me under his wing.
Over the next two years, we began to realize how our desires to serve people through technology were closely aligned. Believing we could be better advocates for our clients, we began to dream about what would later become KJ Technology.
Nearly two decades later, we’re still holding true to our values that have launched our firm, while looking to the exciting future ahead.
Outside of work, I enjoy staying active with my wife (my high school sweetheart) and our 5 children. You can often find us skating, skiing, swimming, kayaking, hiking or just watching the NY Islanders. I have also completed a couple of half marathons, while raising money for charity. Most of these activities are often followed by a BBQ, no matter the season!
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Jeffrey Cohen
Jeff has been an instrumental part of KJ Technology since 2003. Having joined the team as a desktop engineer, he’s worked his way through the ranks and now manages the Customer Response Center.
Over the course of his career with KJ, Jeff has been a key player in many corporate build-outs, custom network installations and creative service requests. Some of Jeff’s memorable moments from his earlier years include designing multi-layer and internet redundant networks, developing innovative, continuous backup solutions and identifying unique workarounds to restore business functions when needed.
Jeff believes that each KJ client should receive his undivided attention and should be made to feel as though they are the only KJ client. In his role of client services manager, Jeff enjoys the opportunities to both engage with many clients and to mentor the team to develop each engineer’s unique troubleshooting skill set. Jeff is often found right in the center of KJ’s office and maintains a strict open-door policy in his cubicle.
Fun fact: Jeff began engaging with technology at an early age. Now a father of three, Jeff encourages his children to play with technology and learn to code through Scratch and other online tools.
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Maria Yarris
Maria joined KJ in 2008 as an operations manager. She brought with her 15 years of administration experience in the technology industry.
She started her career working in a custom software department of a mid-sized technology company focused on automated time and attendance systems. The turning point of her career came several years later when she was offered a position working with a publically traded, multi-national company managing the administrative operations of the New York and New Jersey offices.
KJ is the third company where Maria has had the opportunity to team up with Adam. She loves that KJ is fully committed to doing the right thing for the customers and the employees. She appreciates that employees are positioned to work within the area they show strength, while still being challenged outside of their comfort zone to ensure personal growth.
Maria’s favorite parts of her job are being able to set up and streamline processes and finding solutions to increase productivity with KJ’s back office procedures.
Fun fact: Maria is an avid skier.
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Ron Weinwurzel
Since 2005, Ron has contributed to nearly every department of the firm, from server and network infrastructure rollouts to internal process development, key account technology, and project management. One of his most notable achievements with KJ has been the design and build-out of a multi-location, scalable Cisco enterprise network for one of the fastest-growing online fashion retailers in the US.
Ron has also played a key role in improving KJ’s service delivery with greater efficiency and consistency. In an environment where relationships and customer experiences are key to success, Ron has earned a reputation among KJ’s clientele as a reliable and trusted advisor.
Fun fact: Ron enjoys spending quality time with his toddler son, Benjamin, and watching the Yankees on the way to their next World Series.
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Seth Bekritsky
As a child, Seth’s father purchased a computer for word processing. Seth had no interest in writing anything but was fascinated with the “magic box.” He remembers typing into it just to see what it would do and has been hooked ever since.
Seth graduated college with a BS in Management Information Systems and worked at a law firm in their IT department for seven years as a systems administrator.
He joined KJ in 2008 as an IT engineer. Over the years, his role has shifted to focus more on IT consulting. He now serves as KJ’s virtual CIO and is responsible for meeting with clients regularly to ensure their technology strategies and services remain effective. He also works in close collaboration with our internal team to make sure that business best practices are being applied to each client’s processes.
He loves generating new ideas and solutions for his team. One of the accomplishments he’s most proud of is designing a business continuity solution that was ahead its time.
Fun fact: Seth enjoys magic, having fun and playing pranks. He is a father of four and loves giving back to the community.
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Juancarlos Aponte
Juancarlos joined the IT industry because of the influence of his father and constantly being around computers as a child. The first computer he remembers using was a Radio Shack Tandy. He helped build his first computer before his 10th birthday and never looked back.
He started working in IT during his college years at the University of North Carolina, mainly in the help desk field. From there, he continued working in help desk at the UNC Press before moving up to a systems administration role.
His career took an exciting turn when he moved back to New York and joined a small IT provider. Juancarlos left that company to join KJ Technology where he has continued working on networks as well as a wide array of new and exciting technologies.
Juancarlos loves working at KJ because he’s surrounded by intelligent, methodical teammates who all work incredibly well together. As the central services engineer at KJ, he can keep an eye on all clients and ensure that all the systems are operating at optimal levels.
Fun fact: Juancarlos has ridden 216 roller coasters.
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Franz J. Logarta
Franz discovered KJ in 2010 while working at a corporate IT firm. He knew nothing about the way managed services providers operate, but when he got a call from Adam, he took the opportunity.
When Franz was at KJ, he completed his undergraduate degree in finance with minors in computer science and economics.
His primary role is providing clients with exceptional remote and onsite IT support. His favorite part about working with KJ is the fact that he gets to share his knowledge with clients across a variety of industries.
Franz enjoys the challenges of solving complex issues he’s never encountered before and helping technology-averse clients become more comfortable with their systems.
Fun fact: He is an avid CrossFitter.
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Emily Randall
Emily’s interest in the rapid evolution of technology and how it affects marketing is what drew her to the industry.
One major thing her job has taught her is that she’s capable of more than she credits herself.
She would describe her job at KJ as being a “jack-of-all-trades” because she works in finance, marketing, human resources and operations.
Her favorite part of the job is marketing because she gets to tap into her creative side.
Fun fact: This is Emily’s first job after college, snagging it just three months after graduation.
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Joseph Wilson
Joe started off his IT career at a very young age. He was exposed to different kinds of technology as a kid thanks to his father, who has been in the IT industry for years.
He studied Information Technology at Lehman College. Joe gained valuable experience as an intern at an MSP during his time as a student.
Joe found KJ through a recruitment agency. After speaking to Adam and Mordy, he knew that it would be a great fit for him. Working with KJ gives Joe the chance to work in a skilled team with individuals that motivate him to learn and grow.
To this day, he continues to work hard and absorb knowledge. He wants to broaden his technical skills and make an impact with the growing IT industry.
Fun fact: Joe loves travelling. He’s an avid sports fan and loves to skateboard, snowboard, and surf in his free time.
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Edgar Cepin
Edgar has always had a love for IT. He’s drawn to it by a natural curiosity of how devices work and what causes them to operate the way they do. It also helps that he’s always been the IT person for friends and family.
That drew Edgar to believe that an IT career would be would be the best option for him.
Edgar is currently working on achieving more certifications to expand his knowledge in the IT field. He’s specifically focusing on cybersecurity due to the evolving challenges around it.
He was introduced to KJ through a mutual contact. Edgar loves working with the KJ team – he likes to collaborate and pick up on different skills he learn from others. He firmly believes that there’s something new to learn every day.
Fun fact: Edgar loves art, museums, and fashion. He’s a big fan of Banksy, Basquiat, and Warhol.
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Dixie Dominguez
Dixie’s curiosity of ever-growing technology is what turned her onto the IT industry. As the Client Services Coordinator, she has the opportunity to engage with clients, as well as help with technical difficulties that can be resolved on the spot.
She was first introduced to the field of IT when she joined the Navy in 2014. Her time serving on a ship is over, but she continues to serve this country as a Navy Reservist. Although there are some differences between military and civilian IT work, the foundation of service stays the same.
Through it all, KJ has helped her adapt her outlook.
Dixie likes working at KJ because of the accepting environment. She describes it as “less going to work, and more like going to a second home.”
Fun fact: Dixie spends a majority of her free time either volunteering at the local LGBT center or focusing on her fitness goals.
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Kevin Harmon
Kevin started working in IT as an intern while he was attending Medgar Evers College in Brooklyn. He has secured positions with many different types of organizations, such as commercial retail, government agencies, and smaller MSPs.
Throughout his time in all these different organizations, Kevin has realized that customer service and relationships are paramount to success. That exact mindset is what aligned Kevin with the ideals sought after at KJ Technology.
Kevin engages his clients in a fun (but professional) manner. Kevin has always been “The IT” in his family – he’s the go-to guy for technical expertise. Kevin truly finds satisfaction in helping others and helping spread knowledge as a Client Services Engineer.
He aspires to become a Network Architect that works with Cisco software and hardware.
Fun fact: Kevin used to build side-scrolling computer games based off of old Super Nintendo games.
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Nick Noriega
Nick has always loved building things from the ground up. His father owned a computer store in the early 90’s, and that’s where Nick began his career by building computers and watching technology advance through the years.
Nick met Adam on a train, which led to an interview offer. At first, Nick declined. But one year of personal growth later, he felt ready to be an asset to the KJ team. His favorite thing about being part of the team is his ability operate both independently and as part of a larger team.
He likes that he’s never really on his own – there are always people to help him when necessary.
Nick has worked as a Wildland Firefighter, an EMT, a Junior Network Engineer, and in many more IT positions. He uses his past experiences and achievements to fuel his customer service, analytical, leadership, and technical skills for KJ clients as a Client Services Engineer.
Fun fact: Nick loves riding his motorcycle, as well as backpacking and mountaineering. He’s hiked across the majority of the US National Parks & National Forests.