Being “of service” is at the heart of who we are. Serving others means caring more about them as people first and as clients second. We are present, available, attentive and aim to see the world from our client’s eyes. We possess a deeply embedded sense of purpose to seek, hear, explore, and understand customer feedback. Our eyes, ears, hearts, and minds are open. This helps us to be better partners and advocates for our clients. In all encounters we seek to add value for our clients, to advocate on their behalf with technology vendors and to be tenacious in problem solving.