For small and medium-sized businesses, outsourcing your IT management can be a great way to save money and improve operations. However, navigating the world of managed service providers (MSPs) can seem daunting. The good news is, it doesn’t have to be.
Not all MSPs operate the same way and there are key services you should look for to ensure you’re working with the right partner. Without these five fundamental services, an MSP cannot deliver the comprehensive service your business needs to remain secure, connected, and running smoothly in today’s marketplace.
Business is done around the clock. Tech issues, downtime, and cyberattacks can happen anytime, and these demand more than part-time attention. With dedicated, always-available IT support, your team can keep working with confidence, knowing they have on-demand, expert assistance to handle the security questions, equipment failures and technology disconnects that derail your business productivity.
Cyberattacks cost the US economy up to $109 billion annually. Investing in industry-leading, proactive cybersecurity is an absolute must to ensure you are meeting customer expectations, compliance requirements, and corporate goals. So it’s essential that the MSP you choose will deliver comprehensive and proactive cybersecurity attention that keep your systems updated and your data protected.
Migrating your data, storage and applications to the cloud has a whole host of time- and cost-saving benefits: easier scaling of resources, enhanced collaboration, and expanded data security, to name a few. But you shouldn’t be forced into someone else’s platform. The best MSPs can connect you with best-of-breed cloud computing options that address your specific business needs and challenges.
Are you aware of how your daily processes and activities can affect your various business obligations for data handling, collection and storage? Remaining compliant with the latest standards and regulations is vital to ensure your customers’ trust and your company’s longevity. The better MSPs can help you do just that.
Even the latest and greatest technology won’t be beneficial without the knowledge of how to use it. That’s why friendly, focused, easy-to-understand education and training is a key factor when deciding on an MSP.
What’s more, employees are now the weakest link in protecting a business against malicious cyberattacks through social engineering, phishing attempts, and weak password practices. Updated procedures and tailored training can improve staff behavior and minimize the risk of a successful attack.
In addition to the key services mentioned above, there are a lot of other ways that finding the right IT partner can benefit your business. These include:
Whatever your business technology priorities are today, KJ Technology has the experience, expertise and commitment to demonstrate how full-service managed IT can contribute to your success. Contact us today and let’s talk about how we can help you.
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